| Braxton
Marietta, GA 30067
EXPERIENCE
• Proficient with Windows Vista, 2003 Server, XP, 2000, NT, ME, 98, 95, as well as Linux Fedora Core, Redhat, Mandrake and Mac OS-X.
• Expert in the use of Banner, Windows Office Suites, including 2007, Cisco ADU, SSH, McAfee Virus Protection Suite, Plesk, CPanel, DAdmin, and more.
• Knowledge of programming languages: C, C+, Java, Perl, CGI, HTML, Bash, PHP and Visual Basic.NET.
• Excellent database experience includes MySQL, MSSQL and Oracle.
• Extremely familiar with computer hardware support.
• Experienced in system-operations training, Remedy Helpdesk software, Altiris Helpdesk software, network troubleshooting, Novell, Microsoft and inventory systems.
EMPLOYMENT
Darton College, Albany, Georgia 2006-2007
-HP Tablet Support Specialist
• Responsible for the training of faculty and staff on HP Tablets and other systems.
• Responsible for deployment and support of HP tablet systems as well as other related tools.
• Implemented Darton’s wireless projection system.
• Received award for HP Technology for Teaching Leadership Grant.
Darton College, Albany, Georgia 2005-2006
-Night Lab Manager/Telephone Helpdesk Support
• Resolve help desk phone call issues in a timely manner.
• Maintained security of confidential information.
• Implemented Darton’s user tracking system via MySQL and startup scripts.
• Windows Vista beta testing.
• Created Darton’s software inventory tracking system.
Georgia Southern University, Statesboro, Georgia 2004-2005
-Helpdesk Support Technician
• Image, troubleshoot, and clean infected computer systems.
• Gained experience using Novell network.
EDUCATION/ACTIVITIES
Darton College, Albany, GA 2005-2007
Degree: Associates of Science in Computer Information Systems
• Student Government Senator
• Judicial Council, Tech Fees Council, Student Activity Fee Council
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